To Cancel a Work Order
The user who approves a work order can also cancel the same work order at any point, regardless of the work order status.
Canceling a work order stops all work order actions permanently. An email is then sent to those involved in the work order detailing that this object has been canceled and giving the reasoning behind the cancellation.
- Open the work order in the Content pane.
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Click the Cancel link in the Task pane.
The Cancel Work Order window opens.
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Enter a reason for canceling and click Complete.
The work order status is set to Cancelled, and all work actions are stopped. An email is then sent to those involved in the work order stating the work order has been cancelled along with the reason you entered for the cancellation.